FAQ

Frequently Asked Questions


  • How often should I have my eyes tested?

    Your eyes should be examined by an optometrist at least once every two years. If you are a contact lens wearer, then your eyes should be examined every 12 months to ensure that the lenses are still fitting correctly and that they are providing you with the best vision possible.

  • Can I claim the cost of my eye examination on Medicare?

    At Michael Chu Optometrist once payment for the consultation has been made, we are able to process the rebate claim via Medicare electronically for you on the spot.

  • How long will it take to get new glasses?

    We like to allow a week to 10 days for new glasses to be made.

  • What do I have to bring to my appointment?

    Your current Medicare card and your current health insurance membership card. You should also bring any spectacles, prescription sunglasses or contact lenses you wear and a list of any medications you are currently taking.

  • Why do you want to know about my general health and any medications I am taking?

    It is important that we ask you about your general health, both past and present, as underlying health conditions such as diabetes, high blood pressure and high cholesterol can affect your eyes. Certain medications can have visual side effects or may cause headaches therefore it is important that you bring a list of any medications you are taking to your appointment.

  • If my eyes are fine every time then why should I have my eyes examined again in three years?

    The condition of your eyes can change over time. Some eye conditions develop gradually and their signs and symptoms can easily go unnoticed. It is important to have regular eye examinations in order to pick up any change as early as possible and ensure that any problem is treated before it adversely affects your vision.

  • Can I use eye drops with my contact lenses?

    Not all drops are suitable for use when wearing contact lenses. We can advise you which drops are suitable for use with the type of contact lenses you wear.

  • How long each day can I wear my daily disposable contact lenses?

    With recent advances in contact lens technology, more oxygen is able to pass through the lenses to the eyes, making your eyes less prone to dehydration. However, your eyes still need a break from contact lenses to allow maximum oxygen to reach the cornea (clear front of the eye). Wearing time for most contact lenses is around 10 to 16 hours.

  • When should my child's eyes be examined?

    It is possible to examine a child's eyes at any age. In infancy if you suspect your child is not seeing properly, it is critical that you have your infant's eyes assessed by an eye doctor.

  • When is my child old enough to wear contact lenses?

    There is no one answer to this question. Physically, a child's eyes can tolerate contact lenses at a very young age. However, it is important to determine that your child is mature and responsible enough to insert, remove and care for contact lenses correctly.

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